Frequently Asked Questions
Everything you need to know about your conscious body care routine.
Are Your KAYA products suitable for sensitive skin?
Yes, our products are formulated with hypoallergenic ingredients and are dermatologically tested to be gentle on even the most sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty, meaning none of our products or ingredients are tested on animals, and our entire range is 100% vegan.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Is your packaging eco-friendly?
Sustainability is at our core. We use recyclable materials and minimize plastic usage in our packaging to reduce our environmental footprint.